July 26, 2005

Scuba Tragedy

Gunner links to an amazing and captivating tale about an extreme diving mishap in South Africa. I could not stop reading until I got to the end.

Others describe the tale as creepy. I just see it as tragic.

Read the whole thing.

Posted by: JohnL at 11:33 PM | Comments (3) | Add Comment
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July 24, 2005

I'm Back

After finally getting through to an executive complaint hotline regarding our dissatisfaction with the 1-week response time Comcast told us to expect, a technician came out to the house yesterday.

It turns out our sprinkler guys had cut a cable, but we couldn't tell since Plano is one of the few cities still using a two-cable delivery system. We still had TV, but no Internet. The technician was polite and had the problem temporarily fixed in less than an hour. A crew will come out in the near future to bury the temporary cables (which are currently running across the surface of the lawn).

Long story short, the outage was our fault. Apart from dissatisfaction with the initial response time, Comcast handled the situation great.

Posted by: JohnL at 03:09 PM | No Comments | Add Comment
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July 20, 2005

Connectivity Issues

Comcast is experiencing service issues in our area and I will have limited access to the Internet until it is resolved.

At our old house, we had Comcast cable internet for more than 2 years with only one or two disruptions in service, which were resolved almost before we noticed them.

In our new house, we had one minor issue registering our cable modem after we moved, but until today we haven't had any other issues. However, Comcast can't explain the current outage problem. The best they can do is roll a truck to our house, but not until next week. My wife is up in arms and ready to switch to Verizon DSL. Now. Or Yesterday. Substandard technology notwithstanding....

Now, I have a long and deep-seated prejudice against DSL, going back to my early telecom contracting days. Technically, you get a small slice of dedicated bandwidth at $30 a month (DSL) versus a variable slice of monster bandwidth at $50 a month (cable modem).

Anyone have feedback on the relative merits of the two? I can review comments from my work computer at lunch time, so I'm looking forward to some suggestions.

Needless to say, this will cut into blogging around here until resolved.

Posted by: JohnL at 05:43 PM | Comments (4) | Add Comment
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